Frequently Asked Questions
Everything you need to know about shopping with C&K
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.
What is your return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
C&K accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your products covered by a warranty?
Yes, all C&K products come with a one-year limited warranty against manufacturing defects. If you experience any issues, please reach out to our customer service team.
Can I change or cancel my order after it's placed?
Orders can be modified or canceled within 1 hour of placement. After this window, the order is sent to our warehouse for processing and cannot be changed.